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ADL Smartcare Accessiblity Help

Increase the text size
Reduce the font size

Font Size

You can increase or reduce the size of the text by clicking the up or down buttons on the toolbar at the top of the ADL Smartcare website. The text can be increased by up to 3x its original size.

Choose a different typeface

Font Choice

Click this button to change to a different typeface. There is a choice between serif, sans-serif and comic sans fonts.

Change the colours of the website


The ADL Smartcare Limited website has a variety of different themes to choose from including a high-contrast colour scheme. You can also view the website in a text-only format.

Reading ruler option

Reading Ruler

The reading ruler is to assist you with reading the website. The ruler will follow the movements of your mouse cursor, covering the space above and below to make it easier to read one line at a time.

Screen reader

Screen Reader

For blind and visually impaired users we recommend NVDA (NonVisual Desktop Access), a free "screen reader" application which reads the text on the screen in a computerised voice. This tool can be used on a variety of different programmes on your computer - not just your web browser or the Smartcare website.

You can control what is read to you by moving the cursor to the relevant area of text with a mouse or the arrows on your keyboard.

Click on the screen reader icon on the tool bar for more information and a link to download the programme on to your computer.

Telephone Apps

The Telephone Expert Knowledge Apps are a collection of knowledge apps which can be added to the ADL Platform to introduce a scalable, cost-effective means of assessing service users with low level needs and a way to issue equipment based on a consistent professional approach. With years of professional knowledge embedded within our assessment tool, staff can carry out facilitated self-assessments over the phone with a user for a variety of equipment and services, including minor adaptations and Telecare services. The member of the public can then be issued with the appropriate solution or referred on for further help.

Using the same professional quality decision support knowledge the Telephone Expert Knowledge Apps allow staff members to perform an assessment over the phone with questions specifically designed to ensure a safe and risk averse outcome. This service can help busy contact centres or duty teams resolve users’ needs without having to refer to additional departments.

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